Douglas M. McClaine, General Manager

Doug McClaine comes readily prepared to tackle day-to-day operations as the freshly constructed Albany Capital Center General Manager, while still holding the title of Assistant General Manager at the Times Union Center. With a number of positions and 18 years of experience notched under his belt, Doug worked from the ground up and explored many avenues at the Times Union Center-- back when it was still called the Pepsi Arena. He graduated from The College of Saint Rose, keeping close to his roots in the surrounding area of Schenectady.

Having started as a Marketing Assistant, Doug flourished in the Marketing Department before serving as a key member and moving up to Director of both Event Services and Operations. He was eventually named Assistant General Manager of the Times Union Center in 2007—a title he will keep even with his newest Albany Capital Center role. With a business-centered mind, lively attitude and friendly disposition, Doug is a perfect fit for the Albany Capital Center and its growing presence.

When Doug isn’t working closely managing and soliciting events, overseeing employees and making sure daily operations run smoothly, he can be found spending time with his two children, enjoying outdoor activities and partaking in a recreational soccer league.

Click here to read a Q&A with Doug filled with fun facts and information on his new position!


Shannon Licygiewicz, Director of Sales 

 Shannon Licygiewicz has been the Director of Sales for the Albany Capital Center Convention Center for over the last year and a half. While sales of the facility is her main role, Shannon also is playing a huge part in the pre-operations, design, and overall marketing of the facility. She is embracing the Capital Region and the task of encouraging meeting planners and promoters to come to Albany and the Capital Center.

 Graduated from Southern New Hampshire University in 2005, with her Bachelors in Convention and Event Management, Shannon started her career right away with the Rhode Island Convention Center in Providence. As an event coordinator, Shannon quickly worked her way up the ranks and within 3 years had been promoted to Senior Event Manager. She personally managed over 70 events a year (everything from public shows to major corporate events and national tradeshows). This position really helped her hone in on customer service, time management, and sales skills. It also allowed her to have a rich understanding of Events, Food & Beverage, and Facility Operations. After 7 years, she was ready for another challenge. Shannon took on the role of Operations Manager in 2012 and was promoted to Senior Operations Manager within a year. Managing a total of 3 departments with over 60 people reporting directly, she quickly learned the ins and outs of operations and facility management. In doing so, she achieved her main goal of being a well-rounded individual that has all the convention center skills necessary to be a valuable asset.

So why Albany you may ask? With family in the Capital Region and being a Buffalo native, Shannon has a personal vested interest in this endeavor and truly believe in the up and coming downtown Albany. Shannon is honored to be a part of this new and exciting development and will continue to bring a lot of enthusiasm and leadership to the Albany Capital Center. Her hit the ground running approach has followed her throughout her career with SMG and it is the only way she knows how to work.

Connect with Shannon on LinkedIn


Amelia Bach, Sales Coordinator

 Since the spring of 2016, Amelia has filled the role of Sales Coordinator at the Albany Capital Center. In addition to typical roles that a member of the sales team plays, she has also had the honor of being a part of major steps and decisions that come along with opening a convention center.

Previously, Amelia worked on the marketing team at the Albany County Convention and Visitors Bureau. She started working there almost immediately after graduating with a bachelor’s degree in Communications from the College of Saint Rose. She is excited to put all of her skills and knowledge of Albany that her time with The Bureau provided to work at the Albany Capital Center.

Amelia is extremely passionate and excited for the growth and rejuvenation of downtown Albany that the Albany Capital Center has initiated and cannot wait to continue to make her mark on the project as a whole. 


Joseph Leavens: Operations Manager

Having started his career in the Capital Region, Leavens comes to the ACC from his most recent position at another SMG-managed property, Hampton Roads Convention Center (HRCC) in Hampton, Va. As facilities operations manager at HRCC, Leavens managed its security and maintenance departments. Prior to his role as operations manager, Leavens was the manager of housekeeping and setup for the convention center.

Leavens is a graduate of the State University of New York at Plattsburgh with a bachelor’s degree in business and finance.  A Whitehall, N.Y. native, Leavens looks forward to his move back to the region where in his free time he enjoys hiking and fishing in the Catskills and Adirondack Mountains.



Ana Purritano, Event Services Manager

Ana’s career began in 2014 with BBL Hospitality at the Hilton Garden Inn Albany Medical Center as a Sales Coordinator. Due to her work ethic and positive attitude, Ana was promoted to Sales Manager within a year where she managed client relations as well as detailing and execution of events. Ana has a strong passion for the hospitality industry and believes that excellent customer service leads to fruitful and lasting client relationships.

Born and raised in Albany, Ana has a deep connection with the community. After graduating from Shaker High School, Ana attended Johnson & Wales University in Providence, RI where she graduated with a Bachelor’s Degree in Sports/Entertainment/Event Management in 2012. Ana looks forward to bringing her wealth of knowledge and experience to the Albany Capital Center.


Jamie Parker, Event Services Manager

Jamie is a Capital Region native and excited to share her passion for Albany and event planning with you! Jamie graduated from Fitchburg State University with a bachelor’s degree in Communications Media. She worked for the Albany County Convention and Visitors Bureau promoting Albany as a meeting destination and servicing larger conventions. She most recently worked as the Visit Coordinator for admissions at The College of Saint Rose orchestrating all visit events. Jamie also works for Inspired Occasions as a Coordination Assistant spending most wedding days on the décor team making sure that every couple’s vision of the perfect day becomes a reality. That is something she plans on carrying over into her new role as Event Services Manager.

Patience is one of Jamie’s virtues. She is always calm, cool and collected. No task is too big or too small for her to handle, she is always ready to help you with a smile on her face. In her free time she enjoys dancing, skiing, kayaking and ATV riding.